Have questions about XBJILI? Everything you need to know can be found right here in our FAQs section! We have compiled the most frequently asked questions ranging from account registration, game rules, promotions to withdrawals to guide you through your experience. Get answers straight away to help you maximize your time at XBJILI. Our customer support team is here to help you if this doesn’t work.
Account
Unfortunately, once your login username is successfully registered, it cannot be changed.
Click on ‘Forgot Password’ on the login page, then navigate to the ‘Forgot Username’ section. You can retrieve your username via SMS or email verification.
Click on ‘Forgot Password’ on the login page and select the ‘Forgot Password’ section. Follow the instructions to reset your password using SMS or email verification.
Click on the ‘Profile’ button in the upper-right corner, then go to the ‘My Account’ section. Select the ‘Reset Password for Account’ option to create a new password.
Navigate to the ‘Profile’ button in the upper-right corner, then go to the ‘My Account’ section. Choose the ‘Reset Password for Withdrawal’ option to set or update your withdrawal password.
Contact our Customer Support (CS) through live chat for assistance.
– Unverified Phone Number: Click on the ‘Profile’ button in the upper-right corner, go to the ‘My Account’ section, and select ‘User Info’ to verify or update your phone number.
– Verified Phone Number: For changes, please contact our Customer Support (CS) via live chat.
Go to the ‘Profile’ button in the upper-right corner, then navigate to the ‘My Account’ section and choose ‘Social Media’ to link your account.
No, once an account is permanently closed, it cannot be reopened.
Contact our Customer Support (CS) through live chat for assistance.
Click on the ‘Profile’ button in the upper-right corner, then go to the ‘My Account’ section and select ‘Bank Account’. Click the ‘Add Bank Account’ button to add a new withdrawal bank account number.
Products
XBJili features 7 casino vendors, including Evolution, SexyGaming, Microgaming, Playtech, SuperSpade, Ezugi, and Amazing Gaming.
Players can enjoy a wide variety of games, including Andar Bahar, Teen Patti, Baccarat, Roulette, Sic Bo, Dragon Tiger, Blackjack, and more.
XBJili offers slot games from 4 renowned vendors: Microgaming, Playtech, NetEnt, and Pragmatic Play.
XBJili provides an extensive range of slot games, including Classic Slots, Video Slots, Bonus Slots, Table Games, and more.
Promotion
You can apply for ongoing promotions by clicking the ‘Apply Bonus’ button on the promotion page or selecting the ‘My Promotions’ option in your account.
XBJILI offers two types of bonuses:
– Pre-Wager Bonus: This bonus is credited directly to your main wallet and cannot be withdrawn until the required turnover is met.
– Post-Wager Bonus: This bonus is locked in your bonus wallet after successful application and can be claimed once the turnover requirements are fulfilled.
Read more about: XBJili Promotion
To apply for weekly cashback, click the ‘Apply Bonus’ button. Cashback is calculated based on your net losses over the previous 7 days from the time of application.
Regularly check our ongoing promotions and apply whenever Free Bet offers are available.
If you experience any issues, please contact our Customer Support team via live chat for immediate assistance.
Go to your profile by clicking the ‘Profile’ button at the top right corner, then select ‘My Promotions’ to monitor your post-bonus turnover progress.
The deposit amount is not locked into a specific wallet, allowing members to withdraw the deposit amount after meeting just a 1x turnover requirement.
Website
Founded in 2006, XBJILI holds a gambling license from The E-Gambling Montenegro (License Number: 0133), ensuring a secure and reliable gaming environment.
Within five years of operation, XBJILI received multiple nominations from the prestigious EGR Awards, hosted by eGaming Review Magazine:
– “Asian Live Gaming Operator of the Year”
– “Asian Operator of the Year” (2009)
– “Asian Operator of the Year” (2010)
These accolades highlight XBJILI’s commitment to excellence in the gaming industry.
XBJILI is accessible across three platforms for user convenience:
– Desktop Version: XBJILI
– Mobile Web Version: XBJILI
– Mobile App Version: [Download Here]
If you need an alternative link, please contact our Customer Support via live chat for assistance.
If you encounter access issues, reach out to our Customer Support team through live chat for immediate help.
Use the ‘Switch Tab’ feature on your browser to capture and share screenshots directly during your chat session.
FUND TRANSFER
– Navigate to ‘My Account’, then select ‘Finances’ and click the ‘Transfer’ button.
– Fast Transfer: Consolidate all balances into a specific wallet with a single click.
– Manual Transfer: Input the transfer amount manually.
If you are participating in an upfront bonus promotion, your balance can only be transferred out once the required turnover has been met.
For assistance with missing balances, please contact our Customer Support team via live chat.
No, your balance automatically follows you into any game lobby you enter, ensuring seamless gameplay.